Q. What are the Terms and Conditions to comply when accessing APQC (American Productivity & Quality Center)?

All users must comply with the following terms when accessing APQC resources and courses:

1. APQC’s Online Resources shall not be publicly distributed or displayed, reproduced, published, licensed, transferred, sold, or incorporated in derivative works without the express written permission of APQC.

2.  You are prohibited from sharing your password or account access privileges with others and shall not use anyone else’s account at any time. You must promptly notify APQC of any unauthorized use of your account.

3. You may not publicly display, perform, reproduce, publish, license, transfer, sell, or distribute any part of APQC’s Online Resources. 

4. Use of Online Resources

You shall not use APQC’s Online Resources for any improper purpose.  For example, you shall not: 

• Use APQC’s Online Resources in violation of any applicable law, rule, or regulation;
• Defame, abuse, harass, stalk, threaten, or otherwise violate the rights of others in connection with any APQC product or service;
• Publish, post, or upload any content that is profane, defamatory, obscene, indecent, or unlawful or that violates the intellectual property rights of others;
• Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar program or code that are intended to damage, compromise, or interfere with the operation of any IT system or process;
• Violate APQC’s Benchmarking Code of Conduct in connection with any benchmarking activities; 
• Restrict or inhibit any other user from the lawful use of APQC’s Online Resources;
• Collect information about other users, including names, email addresses, phone numbers, or other personally identifying information; 
• Create a false identity;
• Reverse-engineer any software, system, or process; 
• Employ a bot or other automated tool to make automated downloads of content; or
• Publicly display, perform, reproduce, publish, license, transfer, sell, or distribute any part of APQC’s Online Resources.